Things Remembered is a well-known retailer specializing in personalized gifts and keepsakes. For decades, the company has been a popular destination for those seeking unique, customized items for special occasions such as weddings, anniversaries, and birthdays. With a long-standing presence in malls and shopping centers across the United States, Things Remembered has built a loyal customer base. However, recent changes in the retail landscape have prompted questions about the status of their physical stores.
Did Things Remembered close their stores? Yes, Things Remembered did close a significant number of their physical stores. In 2019, the company filed for Chapter 11 bankruptcy, which led to the closure of many of its locations. During this restructuring process, Enesco, a global leader in the giftware and home décor industries, acquired Things Remembered. This acquisition allowed the company to continue its operations, albeit with a reduced number of physical stores. As a result, while some stores remain open, many have been permanently closed, and the company has shifted its focus more towards online sales and personalized services.
Impact of Store Closures
The closure of numerous Things Remembered stores has had a significant impact on both employees and customers. Many employees faced layoffs as the company reduced its brick-and-mortar presence. Customers who were accustomed to visiting physical locations to browse and purchase personalized gifts had to adjust to the new reality. The shift to online sales has been a major change for the company, but it has allowed them to continue offering their products and services to a broader audience. The convenience of online shopping has also provided customers with the ability to order customized gifts from the comfort of their homes.
Current Operations
Today, Things Remembered continues to operate through a combination of remaining physical stores and a robust online presence. The company has focused on enhancing its website and online shopping experience to cater to the needs of its customers. By offering a wide range of personalized gifts and providing detailed customization options online, Things Remembered has managed to maintain its reputation as a go-to destination for special, one-of-a-kind items. The company also offers customer support through its website to assist with any questions or concerns regarding orders and personalization.
While the landscape of Things Remembered has changed significantly, the company remains committed to providing high-quality, personalized gifts to its customers. The transition to a more online-focused business model has allowed them to adapt to the evolving retail environment and continue serving their loyal customer base.