Google My Business is a powerful tool for businesses to manage their online presence across Google, including Search and Maps. Adding a manager to your Google My Business account can help you share the workload of maintaining your business profile. This can be particularly useful for businesses with multiple locations or a high volume of customer interactions.
How to add a manager to Google My Business? To add a manager to your Google My Business account, you need to follow a few straightforward steps. First, sign in to your Google My Business account. From the dashboard, select the location you want to manage. Click on the “Users” button, which you can find on the left-hand menu. Then, click on the “Invite new users” button at the top right. Enter the email address of the person you want to add and select their role (Owner, Manager, or Communications Manager). Finally, click “Invite” to send the invitation.
Roles and Permissions
Understanding the different roles and permissions in Google My Business is crucial for managing your account effectively. The Owner has the highest level of access, including the ability to add or remove users, edit all business information, and delete the business account. The Manager role allows for most administrative tasks but cannot add or remove users or delete the account. The Communications Manager has limited access, primarily focused on responding to reviews and managing customer interactions.
When adding a manager, it is essential to consider the level of access they need. For instance, if you want someone to handle customer reviews and messages, the Communications Manager role would be sufficient. On the other hand, if you need someone to update business information and manage posts, the Manager role is more appropriate.
Accepting the Invitation
Once you have sent the invitation, the person you invited will receive an email notification. They need to accept the invitation to gain access to your Google My Business account. To do this, they should open the email and click on the “Accept Invitation” button. They will then be directed to sign in to their Google account. After signing in, they will have the access level you assigned to them.
It’s important to note that the invitation will expire if not accepted within 30 days. If this happens, you will need to resend the invitation. Additionally, you can revoke an invitation at any time before it is accepted by going to the “Users” section and clicking on the “X” next to the pending invitation.
Adding a manager to your Google My Business account can significantly streamline your business operations and ensure that your online presence is well-maintained. By understanding the roles and permissions, you can delegate tasks effectively and keep your business information up-to-date.